FAQ - Hôtel du Printemps
Stay and reception
- What time can I check in?
- Check-in is from 3:00 PM. If you arrive earlier, you can leave your luggage in our free storage room. Early check-in is available upon request, starting from €15 depending on availability.
- What time is check-out?
- Check-out is by 11:00 AM. Late check-out until 1:00 PM is available upon request and subject to availability, starting from €15.
- Is the reception open 24/7?
- Yes, our reception team is available 24/7 to assist you.
- Can I leave my luggage after check-out?
- Yes, our luggage storage is free and available 24/7.
Rooms & Facilities
- Are the rooms non-smoking?
- Yes, all our rooms are non-smoking. A smoking area is available in our patio.
- Is there a hairdryer in the room?
- Yes, each bathroom is equipped with a hairdryer and a magnifying mirror.
- Is there a safe in the room?
- Yes, every room has a safe for your valuables.
- Do you provide adapters or chargers?
- Adapters are available at the front desk. All rooms are equipped with USB-C ports.
- Can I use Chromecast on the TV?
- Yes, you can connect your device via Chromecast to stream your favorite apps and content.
- Can I request extra pillows or blankets?
- Yes, just ask the front desk.
Breakfast, Catering & Bar
- What are the breakfast hours?
- From 7:00 AM to 10:00 AM, served in the dining room or patio depending on the weather. If you're leaving earlier, speak with the receptionist.
- How much does breakfast cost?
- The breakfast buffet is €12 per person.
- Is room service available?
- Yes, food service is available 24/7 in your room or in the dining area.
- Do you offer gluten-free or lactose-free options?
- Yes, on request: gluten-free bread and lactose-free milk.
- Is the bar open all the time?
- Yes, our bar serves hot and cold drinks, with or without alcohol, 24/7.
Services & Confort
- Is there an elevator?
- Yes, all rooms are accessible by elevator, except two rooms with terraces on the 1st floor.
- Does the hotel have a lounge or relaxation area?
- Yes, we have a cozy lounge with a fireplace, books, newspapers, and games, as well as an outdoor patio.
- Do you offer concierge services?
- Yes, the front desk can assist with booking restaurants, shows, taxis, and tours.
- Is Wi-Fi available in the hotel?
- Yes, high-speed Wi-Fi is free and available throughout the hotel.
Access & Transportation
- What transportation is available nearby?
- Metro: Line 6 (Picpus station, 50m), lines 1, 2, 6, 9 and RER A (Nation station, 300m)
- Bus: Lines 29, 56, 57, 86, 351, N11
- Vélib’: Bike rental station 100m away
- Taxis: Taxi rank at Place de la Nation (3-minute walk)
- How do I reach the hotel from airports or train stations?
- Detailed instructions are available on our website or from the reception, depending on your arrival point (Roissy, Orly, Gare de Lyon, Montparnasse, etc.).
Parking
- Does the hotel have parking facilities?
- The hotel does not have its own parking lot but can reserve a space for you in a nearby partner parking garage at a preferential rate, subject to availability.
- Are there electric vehicle charging stations?
- Yes, our partner parking facility offers charging stations for electric vehicles.